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Namely, he showed records of game statistics and tried to explain what went wrong. Not all players agreed with the casino’s opinion, but many found these explanations to be fair. It is obvious that such situations are very difficult to deal with, but we can not leave without attention to the attempt of JoyCasino staff to solve the problem.
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The site is available in 14 languages – Arabic, Bulgarian, Czech, English, Finnish, German, Italian, Japanese カジノ, Norwegian, Polish, Portuguese, Romanian, Spanish and Swedish. In most cases, there is no communication barrier, but sometimes it is worth using an online translator. I’m Nathan, the Head of Content and a Casino Reviewer at Playcasino.com. I started my career in customer support for top casinos, then moved on to consulting, helping gambling brands improve their customer relations. With over 15 years in the industry, I enjoy writing honest and detailed casino reviews.
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